ADPexpert.co.uk
For people invited to a consultation

Walk into your ADP consultation knowing what they will ask

Most ADP decisions are made on the papers. If Social Security Scotland has invited you to a consultation, it is about the parts of your application in your letter, and one careless answer can undo a strong application. This builds your personalised prep: the questions, model spoken answers in your words, how to answer if they mention something they noticed, a supporting information plan and a printable cheat card.

Not been invited? You probably do not need this. Social Security Scotland held 878 ADP consultations in the whole of 2025, while it processed over 111,000 applications that year. Your application and supporting information are what count, and our free tools help with those. To see how one of your own application answers could read, try one activity free.
You can also ask for a consultation if talking is the best way for you to explain. Social Security Scotland decides whether it goes ahead.
Sources: Social Security Scotland FOI release, 12 May 2026 (management information); Adult Disability Payment statistics to 31 July 2026.
Try it free

See your first two consultation questions free

Tell us about you and the areas in your invitation letter, pick one activity and we will build your first practice card free: the question a practitioner is likely to ask, the follow-up they are likely to ask next, model spoken answers in your voice, a tip and a trap to avoid. The full prep covers everything below.

The letter lists them. If you have not got it to hand, tick Not sure yet.
You can ask Social Security Scotland for a copy of your application form on 0800 182 2222.
Free · no card details · we email you a copy
See a full example of the finished prep →
What you get

Your complete, personalised consultation prep

Built from what you tell us, in about two minutes. Sixteen sections, practice for all twelve ADP activities with the most follow-ups for the areas in your letter, a practice mode that checks your answers as you rehearse and a one-page cheat card. If you built your report with us on this device, the spoken answers match it.

📋 Why you have been invitedWhat a consultation is and is not, who the practitioner is and what happens to their report, for your format.
⭐ The golden ruleADP is scored on more than half of the days, so why "never" and "I manage" both undersell you.
❓ The technique and your typical dayHow to answer every "can you" question, with a model typical day in your voice.
🕑 The first ten minutesConfirming who you are, recording, your history, your medication and "has anything changed?", with model answers.
📌 The areas in your letterWhat to mention in each area your letter names, for your conditions.
⚠️ Traps to avoid"I manage", "I can never", a bare walking distance and how to talk about your work.
👀 If the practitioner notices somethingThey must tell you what they noticed, and you can answer. How to answer honestly, for your conditions.
💬 Questions that sound like small talkDriving, shopping, hobbies, your phone: what they relate to and how to answer without underselling yourself.
🎤 Recording, notes and the person with youYour rights on the day: recording, taking notes, up to two people with you, breaks.
📝 One-page cheat cardPrintable: your power words, your key points per area, your numbers and what never to say.
📎 Your supporting information planWhat you have, who can confirm your needs and what their letter should say, sent before the day.
✅ On-the-day checklistID or security questions, your letter, your application and what to re-read.
🎤 Practice, all 12 activitiesFor every activity: what the practitioner is really trying to understand, the question they are likely to open with, a model spoken answer in your voice, the follow-ups they are likely to ask and the answer that would undersell you.
🎯 Practice modeRehearse out loud: the page reads each question to you, you answer and it checks whether you said how often, what help, how safely and what goes wrong.
📝 Your closing statementThe 30-second summary for "is there anything else?", plus the consistency checks worth preparing for.
📨 After your consultationThe report, your decision letter and your rights if the determination is wrong.
📅 Calendar remindersGive us your date and download two reminders: the evening before, and the morning of.
📧 Email + printable PDFYour full prep on screen, emailed to you and formatted to print.
ADP Consultation Prep
£39.99

One-off payment · ready in about two minutes · no subscription · for application, review and re-determination consultations

FAQ

Common questions

I have not been invited to a consultation. Do I need this?

Probably not. Most ADP decisions are made on the papers: Social Security Scotland held 878 ADP consultations in the whole of 2025, while it processed over 111,000 applications. If you have not been invited, your application and supporting information are what count, and our free tools and free answer preview help with those. If you think talking is the best way for you to explain, you can ask Social Security Scotland for a consultation, and they decide whether it goes ahead.

Is this the same as Done For You?

No. Done For You writes your answers for Part 2 of the ADP application and includes a short consultation prep sheet. Consultation Prep is full spoken coaching built around the areas in your invitation letter.

Which formats does it cover?

All of them: phone, video call, in person at a local venue and in person at your home. Tick what your letter says, or all of them if you are not sure, and your prep adjusts, for example to the security questions on a phone or video call and the ID to bring in person.

Will they examine me?

No. A consultation is not a diagnosis or a medical examination. It is a conversation about how your condition affects you.

How personalised is it really?

Everything is built from what you enter: your conditions, how they affect you, your medication, aids, bad days, falls, whether you work, who you live with, the areas in your letter and your consultation format. The practice answers are written in the first person, in your situation, not generic templates.

Will it match what I wrote on my application?

That is the point. If you built your report with us on this device, the prep offers to use it, and every spoken answer is written to agree with the level of need, frequencies and aids in your application. If you filled in your application some other way, paste the key points into the optional box and the prep works from those. You can ask Social Security Scotland for a copy of your application on 0800 182 2222.

Does it work for reviews and re-determinations?

Yes. Social Security Scotland can hold a consultation when you apply, during a review of your award or during a re-determination. Tell us which it is and your prep covers the questions that come with it, such as what has changed since you applied.

When should I get it?

As soon as your invitation letter arrives, so you have time to practise and to send any supporting information before the day. If you give us your consultation date, your prep opens with a simple plan for the days you have left. It is still useful the night before.

Does it tell me to exaggerate?

Never. This is honest preparation: describing your genuine difficulties accurately, without underselling them. Every answer is built from what you tell us and has to be true for you.

Can I get a refund?

As a personalised digital product generated instantly, it is non-refundable once it has been generated and made available to you. If a technical problem stops you getting it, email support@adpexpert.co.uk and we will fix it or refund you in full. Your statutory rights are not affected. See our Terms.

Guidance only. This tool provides general preparation and is not legal advice or a promise of any outcome. Decisions are made by Social Security Scotland. Always describe your genuine difficulties honestly. ADPexpert is operated by a sole trader and is not affiliated with Social Security Scotland or any government body.